Privacy & Policy

Policy & Privacy

Privacy & Policy

Learn how Tafeel collects, protects, and uses your data responsibly under secure, AI-powered digital transformation systems.

Privacy & Data Protection Commitment

1. About Tafeel

Tafeel provides innovative digital solutions covering Artificial Intelligence, Cloud Services, Cybersecurity, and Digital Transformation to empower organisations in Saudi Arabia and beyond.
We are committed to protecting the privacy of our clients, visitors, and partners and ensuring transparency about how your data is handled.

2. Information We Collect

Fill out a contact form or request a proposal or demo.

Subscribe to newsletters or updates.

Communicate with us by phone, email, or through the Site.

This may include your:

Full name

Company name

Job title

Email address

Phone number

Any other details you voluntarily share in messages

3. How We Use Your Information

We use your information to:

Respond to your inquiries or requests.

Provide the information, proposals, or services you requested.

Improve our Site, products, and customer experience.

Send updates, offers, or marketing communications (if you agree).

Detect and prevent fraud, abuse, or security issues.

Comply with legal and regulatory obligations.

We will never sell your personal data.

4. Cookies and Tracking

We may share your data only with:

Trusted service providers who help us operate our website and systems (e.g., hosting, analytics, or marketing platforms).

Legal authorities, if required by law or to protect our rights and users’ safety.

Affiliated partners or agencies (like Green Mind Agency, our web provider) who support Tafeel’s digital operations.

All such parties are bound to keep your information secure and confidential.

6. Data Protection and Security

We take your privacy seriously and implement strict security measures including:

Secure hosting environments

Data encryption (where applicable)

Restricted access to authorized personnel only

Regular security reviews and monitoring

While we take all reasonable precautions, no system is entirely immune from risks.

7. Retention of Information

We retain your data only for as long as necessary to:

Provide requested services, or

Comply with legal and regulatory obligations.

When data is no longer needed, it is securely deleted or anonymised.

8. Your Rights

Depending on your country’s laws, you may have the right to:

Access your personal information that we hold.

Request correction or deletion of your data.

Object to certain data processing activities.

Withdraw consent for marketing communications.To exercise your rights, contact us via the information below.

9. International Data Transfers

Tafeel operates in Saudi Arabia and may use service providers in other countries. By using the Site, you consent to the transfer and processing of your information outside your home country, under adequate security safeguards.

10. Third-Party Links

Our Site may include links to external websites or tools. We are not responsible for the privacy practices or content of those third-party sites.
Please review their privacy policies separately before sharing any personal information.